Convos reads your meeting transcripts and keeps a living profile of every working relationship — what is building trust, what is costing you alignment, and what to do differently on the next call.
Most of your work happens in conversation. The decisions, the misunderstandings, the moment someone stopped pushing back and quietly disengaged — all of it is in the record, and all of it disappears the moment the call ends.
Communication is not a personality trait you are stuck with. It is a set of behaviours: how much room you leave, whether you check for understanding, whether you close the loop. Behaviours can be observed, measured, and changed.
So we built an engine that reads the transcript the way a good coach would. It notices patterns across months, not moments. It scores four things that actually predict whether a working relationship holds up. And it hands you two or three specific things to do differently next time.
No dashboards to interpret. No jargon. Read the transcript, get the read, run the play, see whether it worked.
Directional, not precise. They are there to show you movement — and to tell you which one to work on this week.
Any transcript, any format. Zoom, Granola, a voice memo you typed up at midnight.
Patterns, tone, commitments, and the four scores — each one backed by a line you can go read.
Three things to do before, during, and after the next call. Afterwards, Convos checks whether you did them.
Convos never tells you how to manage someone. It tells you where your own clarity is slipping: the point in the call where you moved too fast, the commitment nobody owned, the recap you skipped four times in a row.
Every score traces back to something that was actually said. Nothing is a black box, and nothing leaves your account.
I have spent most of my career watching good work fall apart in the gap between what someone said and what the other person heard.
Not because anyone was careless. Because conversation is hard, we are all doing it at speed, and nobody has ever handed us a mirror. You leave a call believing it went well. Three weeks later the project is late and neither of you can point to the moment it went sideways.
I find technology fascinating for exactly one reason: at its best, it gives us that mirror. Not to replace the human part — to make us better at it. A tool that notices what we cannot notice about ourselves in the moment, and tells us plainly, without judgement, so we can try something different tomorrow.
That is the whole mission behind Convos, and behind everything else I am building. Better relationships are not a soft outcome. They are the thing every other outcome rests on. If a piece of software can help one person listen a little more carefully and close a loop they would otherwise have left open, that is worth building.
If you try it and it does not do that for you, I want to hear about it. Write to me directly.
Kerry